Complementary Report

Key Trends: Managed and Hosted Unified Communications

Organizations are in both a reactive and proactive mode in response to the current economic challenges. Reactively, they trim budgets and staffs. Proactively, they re-evaluate what is and is not core, assess their teams, and move people to strategic areas to concentrate on more tactical, business-value services and projects. This report helps IT managers understand trends in managed and hosted UC services, and how to evaluate these offerings as part of your strategy.

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