March 1, 2005
Communications.com

This from Nemertes Research, one of our favorite analysts in our market. Say what you may, they at least seem to have deep knowledge of the telecom space, unlike some firms that throw a fuzzy bone to it now and then.

Anyway, its new study, "Convergence: Reality at Last," says that IP telephony is now providing enterprises with considerable business benefits, and that these advantages are only going to increase.

Factors organizations cite as VoIP migration drivers break down into three broad categories: raw cost savings, productivity enhancements, and business improvements.

Hard-dollar savings still top the list, with 68% of companies reporting that they are the primary consideration. Nemertes notes that telecommuting is a cost driver IT executives often overlook, and estimates that VoIP can save a company with 500 telecommuters $300,000 per year.

To view the complete article, please visit: http://www.cconvergence.com/shared/article/showArticle.jhtml?articleId=60404572&classroom= us