Comparison by Nemertes rates Avaya, Nortel, ShoreTel.

By Robin Gareiss, Network World, 05/15/06

In the Nemertes study, Avaya, Cisco, Nortel and ShoreTel garnered enough statistical responses to be counted individually.

When we asked respondents how much time they spent on operational start-up, measured in minutes per user, Cisco came out on top at 250 minutes per user, followed by Nortel at 186 minutes, Avaya at 77 minutes and ShoreTel at 69 minutes.