A step-by-step guide to determining the true cost and benefits of VoIP.

By Robin Gareiss, Network World, 07/11/05

When it comes to VoIP, most network managers are satisfied that the technology works. The challenge is developing cost analyses: What will the new technology cost to roll out and support, and what benefits can companies expect to reap?

How the vendors stack up by cost

There's no single shrink-wrapped answer. But Nemertes Research interviewed 65 IT executives at leading-edge companies across a range of industries and developed real-world guidelines for analyzing the costs and savings that can result from VoIP projects.

For more, please visit http://www.networkworld.com/research/2005/071105-voip.html