Nemertes Issue Paper

Overview: Relevant to IT. Information technology’s role in businesses is changing dramatically. Today’s business issues open the door for the IT staff to play a major role in the transformation from a mildly effective, somewhat progressive organization to one that is truly innovative and industry-leading.

Author(s): Robin Gareiss, Executive Vice President and Senior Founding Partner

Keywords: wireless devices, XML applications, IPT, wifi, telepresence, videoconferencing, knowledge base, contact centers, VOIP

Vendors mentioned: None

Clients Read This Issue Paper: Business Transformation and the Role of IT