What you need to know before deploying VoIP
Source: ZDNet
March 15, 2005

"After crunching the numbers and weighing the benefits and risks, you've decided to swap out your old PBX for a VoIP system. Now comes the hard part: designing and deploying a solution that will deliver the fastest ROI for your enterprise. In this audiocast, we'll provide practical tips on how to roll out a VoIP system and we'll tell you what pitfalls to avoid."