Overview:

This podcast covers trends around unified communications in the small-midsized business. SMBs can learn how their peers are adopting unified communications for tangible business benefit while vendors and service providers will get a snapshot of UC adoption trends and drivers for adoption in the SMB market.

During this podcast we define an architecture for unified communications and adoption trends for applications such as web conferencing, video conferencing, and instant messaging.

The data referenced in this podcasts comes from detailed interviews for Nemertes' Unified Communications and Collaboration benchmark. If you would like more information on this study, please contact research@nemertes.com.

Author(s): Irwin Lazar, Principal Analyst and Program Director, Unified Communications and Collaboration

Keywords: Unified communications, web conferencing, VOIP, telepresence, presence, instant messaging, web conferencing, communications-enabled business processes, real-time communications dashboards.

Vendors mentioned: Microsoft Corporation, IBM Lotus, Cisco Systems

Clients: listen to this podcast - Unified Communications and the SMB