By Johna Till Johnson, President, Nemertes Research

The Issue

Companies are increasingly migrating towards WAN services based on multi-protocol label switching (MPLS). MPLS affords the ability to integrate voice, video and data across a common platform that delivers quality of service (QoS), improves performance and availability, and provides a variety of VPN and LAN-interconnect services. Enterprises should seriously consider MPLS-based services—and service providers need to continue stepping up to provide the features, functionality, services and support that enterprises increasingly require.

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