The Issue:

VOIP migration opens the door to numerous additional applications and a
converged voice, data, video environment across multiple locations, time zones
and geographies. As this trend continues, detailed planning and effective
management of VOIP becomes more challenging. Think of all the new factors
that affect the once closed-network TDM voice environment: router tables,
quality-of-service parameters, application contention for bandwidth, firewalls,
encryption… The list goes on. Even the IP-telephony equipment itself is new to
traditional telephony experts. At issue: How are organizations deploying VOIP,
and what are the key triggers when deciding to make this change? What type of
architecture decisions need to be addressed and who is making those decisions?
What role do IP management tools and MSPs play? Understanding and
addressing these issues at the start of a VOIP rollout ensures a more organized
and successful deployment.

Read This Issue Paper: VOIP Trends and Directions [1]