Nemertes Research Services

Nemertes Research specializes in quantifying the business impact of technology. We work closely with selected IT professionals in end-user organizations to determine their business and technology purchasing drivers. We also tap them for their best practices and organizational and operational strategies. We typically work with our clients on a retainer [1] basis to deliver on-going, customized strategic consulting and research.

Nemertes regularly and proactively engages high-level IT executives from our home-grown network—which spans the Fortune 2000 and other organizations—in detailed conversations about their concerns, plans, vendor assessments, and budgets around a particular technology or set of technologies.

We compile and quantify the results of this research and from it construct and validate business-justification models using our exclusive Total Value of Service Delivery methodology. The resulting research benchmark [2] concludes with a gap analysis that highlights areas in which the market is not addressing business needs and provides recommendations and best practices to our constituents based on our industry insight and operational experience.

Additional research deliverables include covering important topics in IT, , providing an in-depth assessment of IT platforms and services, on topics including Internet infrastructure, and PilotHouse providing quantifiable customer rankings of their vendors.

To provide true business value, research must be customized to a client’s needs. For this reason, we deliver our research in the form of in-person strategic briefings, during which we address specific client concerns and drill down into areas of greatest interest. During these sessions we provide targeted recommendations, guidance, and specific next steps based on the client’s unique needs, our research findings, and our overall industry experience. As part of our retainer offerings, we also provide ongoing support via telephone and email.

For more information, please contact us [3].