2011 PilotHouse Awards - Hosted Voice Over IP

The Nemertes PilotHouse award for Hosted Voice Over IP (VOIP) recognizes service providers who offer IP-based voice services as a hosted service. In a hosted VOIP service, the provider owns and operates the equipment, such as IP PBXs, gateways, and servers, and also may provide SIP trunking. Customers then buy voice capabilities from service providers typically for a fixed, monthly fee. IT professionals who use these services rated their providers on technology, value, and customer service.