TCO of Premise-Based vs. Hosted Communications Services

IT staffs evaluating IP telephony or UC projects should evaluate both hosted and on-premise solutions. A key piece of that evaluation is to build a business case that examines both hard- and soft-dollar costs. Several factors define which type of solution makes sense for each company, and there is no one-size-fits-all when it comes to hosted vs. on-premise rollout. With a careful assessment of costs and savings, IT leaders will be able to determine the most cost-effective option for their organizations