Each month Nemertes hosts complementary webinars discussing our latest ground-breaking research.

Upcoming Webinars

The New Enterprise Desktop

Tuesday, March 16, 2010 2:00 PM - 3:00 PM EST

How should you provision desktops now? Many more options than simple computers on desks are available, permitting a fluid mix of desktop and laptop computers, virtual machines, thin clients, mobile devices, and even desktops delivered as a service. What factors drive adoption of newer options such as desktop virtualization and mobile platform? What challenges face adopters, and where things are going in the next few years?

Presenter: John Burke, Principal Research Analyst, Nemertes Research.

Socializing In The Enterprise - Opportunities and Pitfalls

Tuesday, April 13, 2010 2:00 PM - 3:00 PM EDT

Who should attend: Business and IT managers seeking to leverage use of social computing to improve internal and external collaboration; those seeking to understand how to leverage social computing in a manner consistent with compliance requirements.

Thanks to the rapid growth of public Websites such as Facebook and Twitter, social computing has quickly entered the enterprise lexicon as business and IT managers seek to leverage the power of social applications to improve communications and collaboration; both internally and externally. While social computing can complement unified communications, it also creates potential challenges with respect to compliance and governance. During Nemertes’ complimentary Webinar, Vice President of Communications & Collaboration Research, Irwin Lazar and Senior Research Analyst Ted Ritter, will show the growth of enterprise social networking, explore opportunities for IT and company managers to leverage "the wisdom of the crowds" to improve collaboration, and discuss best practices for incorporating social applications into your compliance and e-discovery strategy.

---

Archived Webinars

Archived webinars are available to registered users. Registration is free, please click here to register.
For additional information on any of these webinars, please contact research@nemertes.com.

Data Center Outsourcing

New developments such as web 2.0, virtualization and web services are pushing data center planners to make a complex and difficult decision: Outsource, build your own data center (BYODC) or re-optimize the existing data center. The outsourcing options may be seen as a continuum from leasing through cloud services with most organizations (53%) doing some form of data center outsourcing (either in addition to or instead of owning). The choice is driven by a combination of factors, including location, financial environment, skill set, risk management and power. In this Webinar, we'll discuss these factors in relation to the data center outsourcing versus BYODC versus data center optimization decision.

Attendees will learn:
* The current state of enterprise data center outsourcing
* The five fundamental factors that play into the outsourcing decision
* The relationship between outsourcing and success
* Projections on the future of enterprise data center outsourcing - it's looking cloudy

Presenter: Ted Ritter, Senior Research Analyst, Nemertes Research.

Making the (Business) Case for VOIP

Whether you are just starting migration to IP Telephony, or are well underway and focusing on optimizing the ongoing management and operations, minimizing operational cost and maximizing return on investment are critical for success. During this Webinar, we will discuss the key aspects of building a positive return on investment and look at minimizing operational costs, using the world's only database of real-world total cost of ownership (TCO) and return on investment (ROI) data gathered over the past five years from more than 800 VOIP adopters using all the major players.

Attendees will learn:
* How to construct a budget for IP telephony
* How to isolate the key metrics for constructing a business case and determining ROI
* What it really costs to implement IP telephony
* What resources (internal and external) companies must devote to their VOIP and UC rollouts, per end-unit, per year segmented by rollout size and vendor.
* What are some of the key pitfalls? Where other companies go wrong, and how to avoid those mistakes and minimize overall risk.

Presenter: Robin Gareiss, Senior Founding Partner and Executive Vice President, Nemertes Research.

Bringing Cloud Security Down to Earth

All IT functions are heading into the clouds: Cloud computing, cloud storage, cloud collaboration, cloud content management, cloud unified communications and even cloud security and compliance. Yet, security and compliance concerns are holding back adoption. For example, less than 1% of organizations participating in Nemertes’ research are using cloud computing (Infrastructure as a Service).

Widespread adoption will not happen until we have answers to fundamental questions, including: What are the risks of cloud services? How does cloud computing affect compliance posture? What is the role of the service provider in security and compliance? How do I meet my corporate risk profile while moving to cloud services? How does virtualization security relate to cloud security?

Nemertes PilotHouse Awards 2009

Nemertes’ PilotHouse Awards recognizes how vendors and service providers perform in the eyes of their business customers. What makes Nemertes’ PilotHouse award so unique? The results are based 100% on the views and experiences of actual customers. Nemertes’ determines the methodology, conducts the research and analyzes the findings, however, Nemertes has no influence over vendor performance. The opinions rest with real customers. In addition, no vendors sponsor this research.

During this Webinar, Executive Vice President and Senior Founding Partner, Robin Gareiss, will announce this year's winners and give details of the findings. Nemertes will discuss the methodology behind the selections, what stands out among winners, and how the results help IT technology buyers make well-informed purchasing decisions.

Key Trends In Video Conferencing: Is Seeing Believing?

After decades of promise, a number of key trends have converged to create a “perfect storm” to drive increased video conferencing adoption. These include the rapid distribution of the workforce, the coupling of increasingly high-quality systems with falling prices, and economic concerns forcing organizations to reduce travel expenses. As video conferencing adoption grows, companies are increasingly looking at ways to integrate it into their unified communications architectures, extend video conferencing to mobile and remote users via desktop and cellular devices, enable video conferencing across company boundaries, and meet the need to guarantee video delivery and quality.

During this Webinar, we will look at these key trends to demonstrate how emerging video conferencing systems can help you save money and improve collaboration while planning for next generation video conferencing architecture. 

Key Trends in Data Center Outsourcing

Data center planners and operators are facing a power shortage. Today, one-quarter of 5,000 to 50,000-square foot data centers have insufficient power. This number will jump to 50% within 18 months. Heating, ventilation and air conditioning (HVAC) challenges are even more pressing. Sixty percent of organizations face some HVAC challenges today—and options for addressing these challenges range from upgrades to outsourcing. In this can’t-miss webinar, we’ll discuss key trends in data center outsourcing, and describe innovative technologies for squeezing more power and cooling out of existing data centers, thus delaying or even eliminating the need to outsource

Nemertes Benchmark Findings: Transformational Technology Trends for 2010 And Beyond

IT is undergoing a significant transition. Just as companies are streamlining IT budgets---80% of organizations say their IT budgets are flat or declining--they're also planning significant investment in technologies and areas that drive business agility, growth, and security. And they're re-organizing and re-architecting IT departments to offload commodity services, while aggressively building out in critical new areas. In this webinar, Nemertes details our groundbreaking research into the IT trends, best practices, and technology strategies of 200 organizations. Attendees will learn which technologies to outsource, which to invest in--and how to organize to ensure success in their initiatives.

Better, Faster, Stronger: Understanding Optimization For Application Delivery

Application performance is where the rubber hits the road in IT - it determines how IT's services are perceived by the rest of the business. Anyone interested in how to improve application performance for their users will want to join us as we explore and explain the four main ways to optimize delivery of applications to end users: symmetrical and asymmetrical appliances, managed services, and overlay providers. As always, we will highlight the insights, trends and best practices we have uncovered through our unique benchmark research.

Saving Money With SIP Trunking

SIP trunking has emerged as an effective way to reduce telecom costs and take advantage of new call routing services. During this webinar we'll define SIP trunking, look at trends around adoption, explain the differences in service offerings, and discuss implementation issues around compatibility, security and management. Presented by Irwin Lazar, Vice President Communications Research

 

Virtualization Cost Models: Building The Business Case

See how the costs and returns of virtualization compare, for servers and desktops. During this webinar Nemertes will discuss the business cases for server and desktop virtualization as reflected in cost models driven by our groundbreaking research with enterprises deploying these technologies. We will explore how hard dollar savings on acquisitions, power, and cooling, plus softer benefits like improved management as translated into hard dollars, stack up against the costs of the necessary data center infrastructure and associated management costs.

The Next-Generation WAN: Carrier Ethernet and MPLS

Just when it looked like MPLS had simplified the WAN services landscape, Ethernet comes along to complicate things. Or perhaps simplify it further depending on your needs. How does Ethernet fit into the WAN architecture? When does Ethernet make sense and when does it not? What is the difference between Metro Ethernet, Ethernet Access, Virtual Private Wire Service and Virtual Private LAN service? Join Nemertes President and Senior Founding Partner Johna Till Johnson for this informative webinar. We'll answer these questions and help you decide where Ethernet makes sense, and doesn't for your organization.

Seeing Through The Recession With Video Conferencing

Nemertes Research has tracked growing enterprise demand for video conferencing solutions, especially as organizations look to video to reduce travel costs and improve collaboration among distributed workers. During this webinar, Irwin Lazar, Nemertes Vice President of Communications Research will provide insight on best practices gleaned from hundreds of interviews with end-user organizations.

Conducting the Perfect WAN RFP

Conducting a WAN services RFP is one of those necessary evils in telecommunications management. Make one mistake and you will have to live with the consequences for years. Navigating the telecom RFP waters means having a solid understanding of current and emerging technologies, service provider capabilities, and your own present and anticipated future requirements. During this webinar Nemertes will provide a road-map for RFP success. Using best practices garnered from assisting dozens of organizations with RFP development we'll discuss how to build the perfect RFP, what to include and what not to include, how to bundle services to optimize pricing, how to build service provider short-lists, and how to leverage Nemertes' RFP templates to ensure success.

 

Right-Sizing Your IT Organization: Who's Essential, Who's Extraneous--and Why
In this time of layoffs and hiring freezes, you may be wondering if your IT organization is properly structured to deliver on 2009's critical initiatives, yet still stay within a (possibly shrinking) budget. During this webinar, Nemertes discusses IT staffing strategies of leading-edge companies. Learn where staffs are increasing, decreasing or moving to a third-party. Also learn how specific groups within IT (such as Telecom and security) organize to most effectively and efficiently provide service to their organizations.

 

The Agile, Sustainable Enterprise: Server and Desktop Virtualization
Nemertes Senior Vice President and Founding Partner Andreas Antonopoulos will explore the current state of server, desktop, and application virtualization in the enterprise as IT works to build a more sustainable and agile infrastructure for delivery of its services. Analysis will cover drivers, challenges, and benefits of these three virtualization technologies as well as some of the use cases that have been most compelling for each.

 

Internet Interrupted: Why Architectural Limitations will Fracture the 'Net
This webinar presents an update and key findings from Nemertes' November 2007 landmark study on Internet supply and demand, The Internet Singularity Delayed: Why Limits in Internet Capacity Will Stifle Innovation on the Web.

 

The Green Enterprise - Strategic and Holistic Green Practices
Energy efficiency and environmental responsibility sound good as PR initiatives. But can they be done in the context of a enterprise-wide strategic project? What are the various components of a green enterprise and how can companies make their existing enterprises "greener"? What is the impact of green IT on the bottom line? How can the "Green Enterprise" be about more than just IT?

 

Extreme Availability and the 24 Hour School
As students, faculty, and staff become more accustomed to using consumer web applications, they carry that expectation with increasing urgency into their use of your institutional IT resources. As your institutions reach out more widely and more assertively with web-supplemented and fully on-line courses, your user base spreads further across space and time zones. In pursuit of continuously available systems -- no more Sunday morning maintenance windows! -- colleges and universities need to deploy the same kinds of technology that global businesses do: server and desktop virtualization, service-oriented architectures, unified communications and collaboration. Join us as Nemertes explores how organizations of all kinds have deployed these technologies in pursuit of a more responsive, higher-performing, always-up infrastructure. Sharing real insight from practitioners across a broad spectrum of organizations, including global manufacturing firms, healthcare providers, higher education institutions, and state and local governments, Nemertes distills the wisdom from others' successful experience in approaching these problems.

 

Building the Unified Communications Business Case
During this webinar we'll look at where UC is in the enterprise today, where it's going, and the factors that are driving (or restricting) enterprise adoption. We'll provide examples of how to build a successful UC business case, and we'll provide case studies of real-world tangible benefits of UC adoption based on data gathered from over 400 end-user organizations for the Nemertes benchmark Unified Communications and Collaboration.

 

SMB IT Technology Trends
Join us as we review the new Nemertes SMB focus area. SMB technology needs can be very different from larger enterprises. We'll review how these needs differ and how they are driving technology adoption.

 

The Productive Distributed Enterprise: Building an Effective Branch Infrastructure
Workers in a virtual or branch office must be able to exchange ideas, share documents, and manage projects across the globe, in real or near-real time, and their location should be transparent to those they are communicating with. During this webinar we'll discuss findings from the Nemertes benchmark Unified Communications and Collaboration that look at the evolution and future of branch locations and virtual workers. We'll discuss considerations for internal and outsourced branch management and what factors determine sites that use those services. We’ll also explore the needs of the virtual worker, discussing the types of applications required to be successful at their jobs.

 

Unified Communications and Collaboration: Building the VOIP Business Case
VOIP deployments continue to grow, even as organizations struggle with building a business case that provides demonstrable return on investment. During this webinar we'll discuss findings from the Nemertes benchmark Unified Communications and Collaboration to help you quantitatively assess the benefits of VOIP including impact on network and infrastructure costs. We'll discuss investment considerations for VOIP management, and we'll discuss the impact of vendor selection and architecture based on data compiled via in-depth interviews with over 115 end-user organizations.

 

Virtualization Security Panel
As organizations deploy virtualization (server, desktop, application, network and storage) the security arms-race is moving from the physical world to the virtual world. Unfortunately, most enterprises are securing their virtualized systems just as they do their physical servers and desktops. This is a reasonable first step, especially if they rely heavily on host-based mesaures. However, to exploit virtualization to its fullest - enabling IT agility - enterprise security teams will have to embrace security tools that can fully cope with servers or desktops that talk to each other in a virtual network, and that may move from place to place, or appear or disappear in an
instant.
Moderated by Andreas M. Antonopoulos, SVP and Founding Partner at Nemertes Research. Panelists:
Allwyn Squeira - BlueLane
Nand Mulchandani - VMware, Inc.
Vimal Solanki - McAfee

 

Unified Communications and Mobility: The Business Value of Extending the Office to the Mobile Worker
Unified communications technology provides a consistent calling experience regardless of the device being used. This can include extending advanced calling features, typically only available on the desktop, to cell phones and can allow for a single number to access both a user's desk phone as well as cell phone. Yet, the business case for acquiring this technology has always been somewhat murky. In this webinar, Nemertes analyst Mike Jude examines the use of unified communications technology to enable mobile applications and work and will provide examples of instances where unified communications combined with mobility applications improved productivity and reduced costs.

 

Virtualization Security 101: Virtual Insecurity = Real Problems
As organizations deploy virtualization (server, desktop, application, network and storage) the security arms-race is moving from the physical world to the virtual world. Unfortunately, most enterprises are securing their virtualized systems just as they do their physical servers and desktops. This is a reasonable first step, especially if they rely heavily on host-based measures. However, to exploit virtualization to its fullest - enabling IT agility - enterprise security teams will have to embrace security tools that can fully cope with servers or desktops that talk to each other in a virtual network, and that may move from place to place, or appear or disappear in an instant. This webinar defines the components of a virtual infrastructure, the key attack vectors and the best practices and solutions available to defend against these attacks.

 

Next Generation WAN Services
MPLS service adoption is widespread but management and procurement challenges remain. In addition, Ethernet services are rapidly growing in both availability and adoption. During this webinar we'll discuss the results of Nemertes groundbreaking benchmark "Advanced Communications Services". We'll look at how WAN services are evolving, what enterprises are adopting and why, and what lessons you can learn from the way your peers are approaching opportunities and challenges in evaluating, obtaining, and managing WAN services.

 

The Business of Advanced Communications Services
IT staffs generally enjoy dealing with the technology side of the business. But, there's also the business side of the business--and it's an area that can cause much discontent with IT executives. Nemertes' latest, groundbreaking research on Advanced Communications Services provides insight on many facets of carrier relationships. In our interviews with nearly 100 IT executives, we gathered data on on how organizations handle their carrier negotiations and procurement. Based on that research and our work with enterprises, you will learn best practices for negotiating your contract, procuring your services, and effectively managing the relationship with your carrier partner.