Telecom Junkies: Nortel & Microsoft Unite on Unified Communications

Features Irwin Lazar, Nemertes Principal Research Analyst

Topics:

* Nortel "eats its own dog food," while M&A firm uses UC to close with customers in 30 minutes
* What Nortel makes available in UC now v. later
* 2 curveballs to look for: instant messaging and proprietary feature sets
* The essential questions to ask a UC vendor
* Why we'll see announcements from other vendors soon