Twenty-nine percent of organizations are already using speech analytics with another 38% planning or evaluating the technology.
IT is key to just about every new business initiative.
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Nearly one-quarter of employees use the wireless LAN as their primary mode of access.
More than half of companies are increasing security spending, primarily because of new visibility, scope, and role for IT professionals.
Feb 11, 2015
Variably compress data, so really frequently used values might be represented by less than a single byte and overall compression into memory
Feb 11, 2015
Complementary Webinar: Tue, Mar 10, 2015 2:00 PM - 3:00 PM EDT
Feb 10, 2015
Cloud ACD deployment is up from 0% in 2013 to 9% this year; 17% of organizations are using cloud IVR, up 140% from 2013.
Feb 02, 2015
Integrate Solutions to Deliver More Services With Fewer Providers
Feb 02, 2015
Only 8% of organizations plan SDN by 2016. Start your testing now, plan for initial deployment in 2016 or 2017.
Jan 14, 2015
Over 40% of companies have found that effective security can drive business and enable innovation.

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