Last week, Genesys announced its new native Skype for Business (formerly Lync) integration.
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Genesys' Native Skype for Business Connector Means Another Contact Center Option for Organizations Standardizing on Microsoft Voice
So, very few out there (at least, very few of those who run data centers) don't know that Windows 2003 is going the way of the dodo. Or rather, Microsoft support for 2003 is.
The evidence is all around us that wireless networks are rapidly replacing wired as the connectivity option of choice, and not just for mobile phones and tablets.
May 12, 2015
Webinar: June 16, 2015 1:00 PM - 2:00 PM CDT
May 05, 2015
Capital and operational costs drop, reflecting more competition and shorter learning curves, respectively.
Apr 27, 2015
With tightening IT budgets, look to offset UC spending elsewhere, or build a demonstrable business case with measurable ROI.
Apr 27, 2015
Cloud IP telephony plans and evaluations are leading to deployments.
Apr 20, 2015
What cybersecurity professionals need is a next-generation architecture to integrate these new tools into a seamless web of protection.
Apr 13, 2015
Small businesses are far more likely to adopt cloud-based collaboration services than larger organizations