If you’re like most IT professionals, you’ve noticed that your roster of third-party providers continues to grow.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Enterprise Connect 2015 proved a popular venue for contact center and customer engagement announcements.
At the 25th anniversary Enterprise Connect this week in Orlando Microsoft took a bit of a gamble, walking away from the “Lync” name for its unified communications platform that it had adopted just
Vice President of Client Services
Chris Zimmerman oversees the building of relationships with all Nemertes' clients. She also specializes in project management for consulting engagements. Chris helps connect clients with Nemertes' analysts, making sure that clients have the customized information they need to thrive in their businesses. She makes sure that research projects and deliverables are on track and meeting deadlines.
Before joining Nemertes, Chris was editor of a news portal for interactive marketing, and managing editor of a leading trade publication in the restaurant industry. She also has written for Data Communications, The Net Economy, Telephony, American Medical Association News, the American Bar Association, the United Dairy Industry Association, American Health Consultants, and other trade groups and publications. She has a Bachelor of Science in journalism from the University of Illinois, Urbana.