Cost savings may not occur with cloud UC, but there are other hidden benefits, research shows.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Originally reported in the Indian Pres
Yesterday, I presented the findings of Nemertes’ PilotHouse Contact Center study in which over 480 IT leaders rated their contact center vendors in areas such as technology, custo
Jenny Navadomskis is Nemertes Event Manager. In that post, she is responsible for all facets of Nemertes Navigator360 conference, the premier event for IT leaders to network and discuss the key business-technology challenges and successes they face.
In addition, Jenny manages Nemertes events calendar, which drives analyst attendance at conferences and speaking engagements. She is the point-person for calls for papers for events our analysts attend.
Prior to this role, Jenny was the Executive Assistant, responsible for all schedule management of Nemertes’ founders, as well as travel planning for the entire team, and bookkeeping tasks.
Before joining Nemertes Research, Jenny worked as Manager of Administrative Services at Corrugated Metals, Inc.