Lookout iWork. Lookout Google Docs.
Research Operations Manager
Karen Gauthier manages delivery of research reports, client projects, Impact Analysis and monthly webinars. Prior to joining Nemertes, Karen ran her own consulting company advising clients on business planning, technical writing, and marketing services. She holds an MBA from Loyola University and a BS in Business Management from Purdue.
- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
Have you ever launched an app and watch the battery meter drop before your eyes or feel your smartphone go nuclear?
Contact center vendors have made some big announcements in the past couple of weeks, including more emphasis on the cloud and creating a unified portfolio that tightly integrates