- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
As they look to simplify the user experience while reducing costs, many enterprises ultimately will seek single-vendor solutions.
Last week, Genesys announced its new native Skype for Business (formerly Lync) integration.
Don Parker is an Account Executive for Nemertes Research and is responsible for Nemertes’ relationships with IT vendors and media companies. During the past 20 years, Don has driven business development for a number of best-of-breed IT solution providers and served as a client advocate for some of the most technology-progressive global companies in North America.