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Irwin Lazar

Vice President and Service Director

Research Leader: Unified Communications and Collaboration, Contact Center and Customer Engagement
Primary Focus Areas: VOIP/IP Telephony, Unified Communications, Video/Audio/Web Conferencing, Unified Messaging, Contact Center, Social Collaboration, and Strategies, SIP trunking and Session Border Control. 
Other Areas of Expertise: Network Communication and Services (MPLS, IPv6, Ethernet, VPN), Mobility.

In the age of virtual software defined everything as a service, whither the WAN?
May 12, 2015
May 07, 2015
Apr 29, 2015
With tightening IT budgets, look to offset UC spending elsewhere, or build a demonstrable business case with measurable ROI.
Apr 27, 2015
UCC
Small businesses are far more likely to adopt cloud-based collaboration services than larger organizations
Apr 13, 2015
Mar 19, 2015
Jan 29, 2015
Jan 15, 2015
Jan 12, 2015
Dec 19, 2014
Security is viewed as a business enabler by a plurality of organizations (42%), and more view security as a business enabler than do not.
Dec 05, 2014
Issue Paper
Dec 05, 2014
UCC
Nov 19, 2014
Nov 11, 2014
Oct 20, 2014
Nemertes defines UCaaS as a fully hosted UC offering delivered by a service provider that manages all applications and infrastructure.
Oct 08, 2014
Sep 16, 2014
Sep 09, 2014
Just 25% encrypting SIP trunks – But, consider doing so if regulatory or security postures warrant it.
Sep 04, 2014
Aug 29, 2014