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Robin Gareiss

President and Founder

Research Leader: Enterprise Trusted Advisor, Cost Models and Total Cost of Ownership
Primary Focus Areas: Enterprise Trusted Advisor, Cost Models, TCO
Other Areas of Expertise: Mobility and Unified Communications (UC) strategies, business cases, and services; wireless LAN technology, management, and security, IT transformation strategies, Voice Over IP (VOIP), UC, collaborative technologies, managed and hosted communications services, and RFP development and analysis, branch-office technologies.

Tuesday, May 13, 2014 - 2:00 PM – 3:00 PM, EST
Apr 09, 2014
Webinar: April 8, 2014, 2:00 PM - 3:00 PM EDT
Mar 19, 2014
Feb 25, 2014
UCC
Webinar: March 12 2:00 PM - 3:00 PM ET
Feb 11, 2014
Webinar: January 21st, 2014 2:00-3:00 PM ET
Dec 12, 2013
UCC
Webinar: November 12, 2013 2:00-3:00 PM ET
Oct 11, 2013
Though IP telephony has existed for more than 15 years, fewer than 20% of companies have fully deployed it.
Jul 19, 2013
CMT
IT leaders must define a new operating model that allows for innovation and adapts to the changes.
Jul 19, 2013
ETA leverages industry-leading research methodology to create a framework that measures relationship status between customer and supplier
Jul 16, 2013
ETA
Benchmark
Jun 27, 2013
Webinar: July 16, 2013 2:00 PM - 3:00 PM EDT
Jun 17, 2013
Webinar
Apr 09, 2013
Leveraging Big Data to optimize the contact center
Apr 05, 2013
Video Series from Cisco
Feb 14, 2013
Issue Paper
Jan 23, 2013
Webinar
Nov 16, 2012
UCC
Nov 07, 2012
Nemertes Research Benchmark Report
Sep 18, 2012
MNS
Webinar: September 11, 2012
Sep 11, 2012
Nemertes Research PilotHouse Awards
Aug 07, 2012