Irwin Lazar's blog

By Irwin Lazar
On Mar 19, 2015

Lync No More – Welcome “Skype for Business”

Thursday, March 19, 2015

At the 25th anniversary Enterprise Connect this week in Orlando Microsoft took a bit of a gamble, walking away from the “Lync” name for its unified communications platform that it had adopted just a few short years ago, replacing it with "Skype for Business" (and “Skype for Business Cloud” within Office 365 as a replacement for Lync Online.) Renaming its UC offering is nothing new for Microsoft, Skype for Business represents the fourth name of a platform that started life as Live Communications Server.

By Irwin Lazar
On Jan 29, 2015

Reinventing Email...Again

Thursday, January 29, 2015

Email, the scourge of today’s workforce that keeps millions upon millions from actually getting anything done seems to exist as a necessary evil in the corporate collaboration environment. While the way that companies deliver email is shifting to the cloud, the actual inbox hasn’t changed all that much since the early days of Lotus Notes and Microsoft Outlook.

By Irwin Lazar
On Jan 15, 2015

Encrypting the SaaS Collaboration Cloud

Thursday, January 15, 2015

In our 2014-15 Enterprise Technology Benchmark we asked participants if the 2014 revelations of National Security Agency (NSA) eavesdropping were impacting their plans for leveraging cloud-based services. Few said it was stopping them, almost 67% of participants said they were taking a more careful look at where their data resided, and who might be able to gain access to it.

By Irwin Lazar
On Jan 12, 2015

The top 5 UC tech trends enterprises should know

Monday, January 12, 2015

While the future of UC tech is hard to predict, Nemertes Research analyst Irwin Lazar takes an educated guess in his top 5 predictions for 2015.


By Irwin Lazar
On Dec 19, 2014

Avaya’s Engagement Strategy Reflects Need for Collaboration in Context

Friday, December 19, 2014

Last week Avaya held an analyst and media conference in Santa Clara that was as notable for what they announced as it was for what they didn’t. Typically vendors use these events to either publicly, or under NDA, announce new products and services. For Avaya however, the announcement was not so much about new products as it was about new, and enhanced existing relationships. Highlighting the news was its partnership with Google to bring Avaya’s contact center agent desktop to Chromebook as a way of reducing agent capital and operational costs.

By Irwin Lazar
On Dec 08, 2014

Mitel’s Bid For ShoreTel Reflects New UC Reality

Monday, October 20, 2014

News broke this morning that Mitel is attempting to acquire ShoreTel. After being rebuffed by ShoreTel’s Board of Directors, Mitel is now going directly to ShoreTel’s shareholders, offering a 24% price premium over the stock’s Friday close.


Mitel’s move reflects two new realities in a changing market:


By Irwin Lazar
On Dec 08, 2014

Microsoft Lync No More!

Tuesday, November 11, 2014

Microsoft today announced that it was renaming Lync to “Skype for Business,” forsaking the Lync name’s corporate mindshare for the much larger global brand name awareness of Skype.

By Irwin Lazar
On Dec 08, 2014

Squared, Circuit, and The Future of Collaboration

Wednesday, November 19, 2014

While most of the UC vendors have focused on integrating instant messaging, web conferencing, telephony, and video into their portfolios, a strange thing is happening – workers are increasingly collaborating inside and outside their organizations via text messaging or via apps they’ve downloaded from mobile app stores. Sure this phenomena isn’t new. More than five years ago we started to see workers end-run around IT, adopting things like Google Docs and Skype to collaborate with the world outside of their corporate boundaries.

By Irwin Lazar
On Sep 16, 2014

UC: Voice Still Dominates

Tuesday, September 16, 2014

An interesting data point from the Nemertes 2014-15 Enterprise Technology Benchmark: Voice still dominates!  Nearly 70% of all spending that IT leaders classify as "UC" goes to their telephony (49%) and audio conferencing (21%) platforms.  The remaining 30% is split among web conferencing (12%), video conferencing (12%), IM (3%), and social platforms (3%).

By Irwin Lazar
On Sep 09, 2014

Apple iPhone 6 and Watch: Enterprise Impact

Tuesday, September 9, 2014

With much fanfare Apple today introduced the worst kept secrets in IT, the iPhone 6 and Apple Watch.  Much has been and will be written about the impact of these announcements in the consumer space, but I wanted to share what I think will be some of the major impacts on enterprise IT, most notably around wireless networking and mobile device management.


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