Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
Smartphone-Frying Apps Could be a Thing of the Past with Amazon AppStream
Have you ever launched an app and watch the battery meter drop before your eyes or feel your smartphone go nuclear? These are common problems with apps that have high demands of your device’s CPU. For the most part, these processor hogs are native apps. However, with Amazon AppStream, intensive apps don’t have to be backbreakers.
AppStream, a cloud-based app streaming platform, allows developers to deploy apps on Amazon Web Services (AWS) and stream apps to computers, tablets, and smartphones. The heavy lifting (graphics rendering or other computationally-heavy processes) occurs on AWS and the byproduct of user input streams down to endpoints. This is a boon for app developers and enterprises.
Web-based apps are on the rise. They’re cost effective, device agnostic, scalable, and easier to develop than other app types. By the end of this year, 58% of companies will leverage HTML5 and/or hybrid apps. One major drawback of HTML5 apps is that they don’t utilize the full power of endpoint hardware, making native apps the preferred choice for demanding apps. With an app-streaming service like AppStream, however, enterprises receive the benefits of Web-based apps and don’t have to worry about overburdening hardware.
AppStream is an attractive platform, but it’s not a panacea. As a cloud service, solid network connectivity goes hand-in-hand with AppStream’s performance. Also, AppStream won’t wholly preserve your battery for those using graphic intensive apps or video conferencing, but it should help. Still, the use cases for streaming intensive applications to endpoints that would struggle with the data are intriguing. Hospitals can stream high-resolution X-rays and MRIs to doctors; 3D design apps like AutoCAD can be more palatable on mobile devices.