Originally reported in the Indian Pres
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Yesterday, I presented the findings of Nemertes’ PilotHouse Contact Center study in which over 480 IT leaders rated their contact center vendors in areas such as technology, custo
Just a handful of years ago it was nearly impossible to avoid that little red button sitting on seemingly every office desk.
Browse by Keyword: BDAV
Jun 16, 2014
From 2011 to 2012, a whopping 86% of organizations reported an increase in storage needs, adding an average of 37% capacity.
Aug 26, 2013