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Browse by Keyword: Cloud

If 30% or more of workloads will not be in the private cloud in the foreseeable future, look to CI for that set of workloads long term.
Aug 27, 2015
CD
Agility, simplicity, security and cost are reshaping WANs. SDWAN, Network as a Service, and private WAN-Cloud exchanges are on the rise.
Jul 07, 2015
CD | MNS
Insight into organizational strategies, business cases, deployment strategies, ownership models and more!
Jun 29, 2015
CD | UCC
Capital and operational costs drop, reflecting more competition and shorter learning curves, respectively.
May 05, 2015
CD | CMT | UCC
With tightening IT budgets, look to offset UC spending elsewhere, or build a demonstrable business case with measurable ROI.
Apr 27, 2015
UCC
Integrate Solutions to Deliver More Services With Fewer Providers
Feb 02, 2015
CD
Issue Paper
Aug 21, 2014
UCC
Benchmark
Jun 16, 2014
CCCE | CD | CMT | ETA | IT-ET | MNS | UCC
IPT deployment is on the rise, 52%
May 20, 2014
Major trend in the video space include greater support for external conferencing
May 20, 2014
46% of companies planned to deploy cloud-based secure document sharing tools by the end of 2014
May 20, 2014
Almost 20% of organizations use PaaS now, and more than 40% use IaaS, and the market is seeing rapid expansion
Apr 03, 2014
75% of contact centers now monitor non-voice channels, and every contact-center vendor now offers a multi-channel routing and handling platf
Mar 03, 2014
Almost half of companies are moving to cloud email/calendar platforms
Feb 26, 2014
UCC
Issue Paper
Nov 13, 2013
Sep 18, 2013
Key elements IT leaders have to manage in achieving the confluence of these two demands.
Sep 11, 2013
Benchmark
Jun 27, 2013
CD
Benchmark
Jun 27, 2013
CD
Leveraging Big Data to optimize the contact center
Apr 05, 2013