Originally reported in the Indian Pres
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Yesterday, I presented the findings of Nemertes’ PilotHouse Contact Center study in which over 480 IT leaders rated their contact center vendors in areas such as technology, custo
Just a handful of years ago it was nearly impossible to avoid that little red button sitting on seemingly every office desk.
Browse by Keyword: EMM
MDM adoption continues to rise year over year. Further, MDM, MAM, and MCM all correlate with successful mobile initiatives.
Dec 05, 2014
Jun 16, 2014
Twenty-nine percent of companies have phased out BlackBerry, with another 41% planning or evaluating to follow suit.
Feb 03, 2014