As an analyst, I spend a lot of time reading and learning about new and emerging technology.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
My latest posting on NoJitter is now available:
At last week’s Enghouse Interactive Analyst Event, I had a chance to get up close and personal with some of their contact center products.
Browse by Keyword: Mobile Device Management
Apps drive the mobile experience, and MAM functions like app wrapping and app-to-app communication.
Mar 12, 2014
Jun 27, 2013
Nemertes Research Benchmark Report
Feb 28, 2013
Nemertes Communications and Computing Benchmark: 2012/13
Jul 11, 2012
Jun 28, 2012