My latest posting on NoJitter is now available:
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
At last week’s Enghouse Interactive Analyst Event, I had a chance to get up close and personal with some of their contact center products.
Incoming CISOs like to joke that the first item they’re issued when they begin the new job is a T-shirt with a target on it.
Browse by Keyword: QoS
Twenty-nine percent of companies have phased out BlackBerry, with another 41% planning or evaluating to follow suit.
Feb 03, 2014
BYOD: Infrastructure Requirements & the Effect on Business Processes 74% of this growth specifically for tablets and smartphone usage.
Sep 13, 2013
Jan 13, 2011
Aug 17, 2009