This week, software development firm Clarity announced the release of Clarity Connect version 4.0, the newest rollout of its contact center platform.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Blame Elton John.
There’s a new type of application on the market, and people are trying to figure out just where it fits.
See Nemertes Live!
Browse by Keyword: WebRTC
Insight into organizational strategies, business cases, deployment strategies, ownership models and more!
Jun 29, 2015
Aug 21, 2014
75% of contact centers now monitor non-voice channels, and every contact-center vendor now offers a multi-channel routing and handling platf
Mar 03, 2014
52% of IPT deployments are growing (up from 48% in 2012) while only 28% of companies have fully deployed IPT.
Feb 04, 2014
What are the reasons enterprise IT leaders should explore the use of WebRTC?
Oct 10, 2013