As I discussed in my recent report: “Key Trends: Contact Centers of the Future,” co
Products and Services for IT Professionals
Products and Services for IT Executives
Nemertes Research specializes in assisting IT organizations quantify the business impact of emerging technology. Our services help you make the right decision by leveraging benchmark data on costs, success factors, and adoption trends gathered from interviews with hundreds of your peers. retainer services, strategic consulting, and on-site planning and strategy sessions.
Retainer relationships include access to the following deliverables:
|Benchmarks - providing detailed assessment and analysis of enterprise adoption of key technologies and services.||Issue Papers - actionable analysis covering important topics in IT|
|Key Trends - providing detailed analysis and assessment of specific technology markets||Webinars - monthly interactive sessions with Nemertes analysts sharing our latest ground-breaking research.|
|Studies - detailed analysis of technology trends including Internet infrastructure and total cost of ownership|
For more information, please contact us.
- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
According to our most recent benchmark, nearly every enterprises now supports employee use of iPhones and iPads; IT’s hand was forced from consumerization.