Just a handful of years ago it was nearly impossible to avoid that little red button sitting on seemingly every office desk.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
If you’re like most IT professionals, you’ve noticed that your roster of third-party providers continues to grow.
Enterprise Connect 2015 proved a popular venue for contact center and customer engagement announcements.
Products & Services
Nemertes Research specializes in assisting end-users and vendors quantify the business impact of technology. Our services help you make the right decision by leveraging benchmark data on costs, success factors, and adoption trends gathered from hundreds of small, midmarket, and enterprise organizations.
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