2010/11 Communications and Computing Benchmark

November 29, 2011
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2010 represents the year that cost is king: technologies such as virtualization, Carrier Ethernet, SIP trunking, colocation, and application delivery optimization saw tremendous growth as IT managers continue to balance the need for greater support for an increasingly distributed and mobile workforce with the need to reduce infrastructure and operating costs. Meanwhile, new technologies such as social computing entered the mainstream as the under-30 workforce changes the way organizations think about collaboration. Based on detailed interviews gathered from over 200 end-user organizations, Nemertes' 2010/11 Communications and Computing benchmark is our largest ever, with the industry’s most in-depth analysis of detailed data gathered from buyers of IT technologies. Analysis and strategic insight includes following topics and technologies:

Organization and Operations * Strategies & Infrastructure * IT budgets and spending * IT organizational trends * IT culture * IT/Business relations * Impacts of under-30 and women in the workforceUnified Communications and Collaboration * VOIP / softphones * Unified Communications * IP Contact Center * Video conferencing and streaming * Social computing
Data Center and Branch Strategies * Data center trends * Data center networking * Storage * Sustainability * Server virtualization * Branch office trendsSecurity and Compliance * Security budgets and projects * Virtualization security * Data leak prevention * Security as a Service * Data retention * Security appliances
Cloud and Colocation * Software as a Service (SaaS) * Platform and Infrastructure as a Service (P/IaaS) * Colocation and Data Center outsourcingHosted, Managed and Outsourced Services * Hosted IP telephony, web conferencing, and UC * Managed services * Outsourcing services
Advanced Communications Services * MPLS * Carrier Etherent * SIP TrunkingWireless and Mobility * Mobility strategy and budgets * Mobile device adoption * Mobile security and management * WLAN
New Enterprise Desktop * Desktop virtualization / VDI * Application delivery optimization
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