Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
2014-15 Nemertes Enterprise Technology Benchmark - Big Data, Cloud, and Data Center
John Burke, CIO and Principal Research Analyst
This webinar focuses on key findings in the areas of Big Data, Cloud, and Data Center from the latest Nemertes Enterprise Technology Benchmark research. This research is based on in-depth conversations with more than 200 IT organizations. The research covers technology adoption, success strategies, and budget and purchasing trends across a range of industry verticals and company sizes.