Originally reported in the Indian Pres
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Yesterday, I presented the findings of Nemertes’ PilotHouse Contact Center study in which over 480 IT leaders rated their contact center vendors in areas such as technology, custo
Just a handful of years ago it was nearly impossible to avoid that little red button sitting on seemingly every office desk.
The Changing Role of Mobile Device Management: From Device to Mobility Management
Over the last few years IT departments have been inundated with new mobile devices, resulting from the increased presence of Bring Your Own Device (BYOD) and changing corporate-owned policies. Effectively securing these endpoints was at the top of IT professionals’ list of requirements, and this was reflected in Mobile Device Management (MDM) vendors' offerings. However, post-adoption of effective endpoint hardening technologies companies are asking more of their MDM vendors, looking for more complete enterprise mobility solutions. MDM vendors are responding, including features like mobile application management, wireless authentication, secure document repositories and more. How effective are these additional MDM capabilities? Is MDM still fulfilling its promise of securing consumer–oriented devices? What additional MDM functionality can enterprises look forward to in the near future? During this informative webinar we’ll answer these questions and more. We’ll look at the continually maturing MDM market and provide recommendations for IT decisions makers on how to proceed.