Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
The Cloud Rising
Seventy-five percent of enterprises today are leveraging managed, hosted, and cloud services such as Amazon's Web Services. The companies doing so are more productive with a higher revenue per employee, and a higher revenue per IT employee. Find out what is driving this shift and the results that others have achieved and hope to achieve by embracing this new model.