My latest posting on NoJitter is now available:
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
At last week’s Enghouse Interactive Analyst Event, I had a chance to get up close and personal with some of their contact center products.
Incoming CISOs like to joke that the first item they’re issued when they begin the new job is a T-shirt with a target on it.
Data Center Firewall
The Nemertes PilotHouse award for Data-Center Firewall recognizes firewall solutions designed to protect and serve the special needs of data centers. The sensitive nature of the data and applications contained in data centers, and the sheer volume of resulting network traffic requires outstanding firewalls. IT professionals who use these solutions rated their providers on technology, value, and customer service.