Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
Data Center Firewall
The Nemertes PilotHouse award for Data-Center Firewall recognizes firewall solutions designed to protect and serve the special needs of data centers. The sensitive nature of the data and applications contained in data centers, and the sheer volume of resulting network traffic requires outstanding firewalls. IT professionals who use these solutions rated their providers on technology, value, and customer service.