Lookout iWork. Lookout Google Docs.
Managed, Hosted and Cloud Services
Based on interviews with more than 200 IT leaders, the Nemertes Communications and Computing Benchmark 2012/13 reflects ground-breaking research covering buying trends, success factors, and budgetary trends.
- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
Have you ever launched an app and watch the battery meter drop before your eyes or feel your smartphone go nuclear?
Contact center vendors have made some big announcements in the past couple of weeks, including more emphasis on the cloud and creating a unified portfolio that tightly integrates