Lookout iWork. Lookout Google Docs.
Nemertes 2012/13 Communications and Computing Benchmark Presentations
Nemertes Research Benchmark presentations provide detailed assessment and analysis of adoption of key technologies and services. Data is based on direct interviews with more than 240 IT leaders.
- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
Have you ever launched an app and watch the battery meter drop before your eyes or feel your smartphone go nuclear?
Contact center vendors have made some big announcements in the past couple of weeks, including more emphasis on the cloud and creating a unified portfolio that tightly integrates