My latest posting on NoJitter is now available:
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
At last week’s Enghouse Interactive Analyst Event, I had a chance to get up close and personal with some of their contact center products.
Incoming CISOs like to joke that the first item they’re issued when they begin the new job is a T-shirt with a target on it.
The role of the Enterprise Technology leader is rapidly evolving from ensuring service delivery to driving innovation that ultimately transforms the business. In either role, ET leaders must become trusted advisors to their internal business units—and build strategic relationships with partners, suppliers, and customers.
At the same time, they must maintain a finger on the pulse of rapidly emerging technologies such as mobility, cloud, virtualization, and collaboration to channel new capabilities into their companies.
This year’s Navigator360 Conference provides IT leaders with the tools they need to succeed in this new world. Through a compelling and interactive program featuring the latest groundbreaking Nemertes’ research, insight from business-technology leaders, peer group presentations, and interactive workshops, we’ll answer the following questions:
How can technology leaders become trusted advisors?
How can they drive innovation while continuing to deliver required services?
How can they leverage emerging technologies to drive new efficiencies, deliver new services, and optimize existing capabilities?
What is the job description of the next-generation IT leader?
How do technologists developed and leverage trusted advisor relationships with suppliers?
How can partnerships, such as those between businesses and universities—drive innovation?
How do organizations successfully measure their ability to innovate?
We’ll provide analysis from our latest research to make sure you have the tools you need to succeed in this rapidly changing environment.
What makes the Nemertes Navigator360 Conference Different?
This invitation-only event is designed from the ground-up for senior IT leaders. Sessions include numerous opportunities to engage with your peers and with Nemertes’ senior analysts. All participants will receive the “Key Takeaways” derived from discussions and event sessions and designed to give you actionable “next-steps” and a forward-looking view of the critical issues facing IT organizations for the next several years.
In addition, participants will have the opportunity to schedule one-on-one, complimentary meetings with Nemertes’ analysts to discuss key concerns, issues, or initiatives while receiving input and guidance from a Nemertes expert.