Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
Nemertes Research Technology Buyers Guide
Each year as part of our PilotHouse award program, Nemertes contacts several thousand IT professionals to uncover their experiences with the vendors, products and technologies they deploy. This guide brings together the insights provided by the PilotHouse program in a single document that includes ratings for providers of a range of communications, computing and security products.