If you’re like most IT professionals, you’ve noticed that your roster of third-party providers continues to grow.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Enterprise Connect 2015 proved a popular venue for contact center and customer engagement announcements.
At the 25th anniversary Enterprise Connect this week in Orlando Microsoft took a bit of a gamble, walking away from the “Lync” name for its unified communications platform that it had adopted just
The New World of IT- Connected, Strategic and Efficient
The role of information technology is shifting dramatically. This shift affects how businesses connect with customers and enable their employees. This shift also affects business agility. Join Robin Gareiss, executive vice president and founder of Nemertes Research, as she discusses how business and technology leaders must rethink traditional business practices, reorganize to better position IT in the organization, and ultimately capitalize on technology innovation.
Don't let the new world of IT catch you by surprise. Check out these short 10-minute, on-demand videos today and learn how to harness the power of technology innovation to reduce costs, increase revenue, and improve productivity.