- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- PilotHouse - UCC
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
At the recent Genesys 2015 G-Force, I saw a futuristic demo in which pressing a button on a broken fridge automatically connected a person to a live agent to report an issue.
Pervasive Protection is exploding into the consciousness of technology professionals as they grapple with the challenges of an increasingly mobile workforce and increasingly distributed applications and services. Attend this Webinar and find out what works and what doesn't.
Johna Till Johnson President and Founder Nemertes Research
Henry Svendblad Principal Research Analyst Nemertes Research