Interactive Intelligence today formally announced the launch of its Amazon Web Services-based cloud contact center product PureCloud Engage.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
Just like back in the mid 1990s, the battle between industry and law enforcement over encryption is heating up, with a large amount of posturing and naiveté.
SDN: What, Why, When?
Software Defined Networking, or SDN, is being touted as the hottest new trend in IT. Find out how to separate the hype from reality as we discuss what an SDN really is, why you should care about having one, and if & when you should plan on implementing one.
Henry Svendblad Principal Research Analyst
John Burke Principal Research Analyst