Unified Communications: The Mobile, Cloud-Based, Virtual Future

November 6, 2012

Unified Communications (UC) is now a mainstream solution for today's increasingly mobile and virtual workforce. IT staffs have broadly deployed UC applications such as instant messaging, audio/Web conferencing, and presence to help improve collaboration. IT decision makers increasingly are considering professional services, virtualization, and cloud-based UC deployments to reduce capital costs and the need for experienced staff, and to enable IT staff to focus more of their time on strategic initiatives. The use of managed and/or professional services for implementation and ongoing management correlates with successful UC initiatives.

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