Lookout iWork. Lookout Google Docs.
Video conferencing is becoming a core component of a unified-communications architecture. Yet, with so many types of video-conferencing tools and methods, IT managers are tasked with determining users’ needs and matching them with the appropriate tools. Room video/telepresence, desktop/mobile video, video in the cloud, video-enabled Web conferencing or extranet video; the choice is huge, continually evolving, and not easy. Bandwidth considerations, availability of resources for management and in-house expertise, opex vs. capex issues, security issues revolving around the use of consumer-based video, and cost all play a role in the difficult decision IT managers have to make when evaluating enterprise video.
- Big Data, Analytics and Virtualization
- Contact Center and Customer Engagement
- Cloud Delivery
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security & Compliance
- Unified Communications and Collaboration
Have you ever launched an app and watch the battery meter drop before your eyes or feel your smartphone go nuclear?
Contact center vendors have made some big announcements in the past couple of weeks, including more emphasis on the cloud and creating a unified portfolio that tightly integrates