Just a handful of years ago it was nearly impossible to avoid that little red button sitting on seemingly every office desk.
- PilotHouse Vendor Rating
- Contact Center and Customer Engagement
- Cloud and Data Center
- Cost Models and Total Cost of Ownership
- Enterprise Trusted Advisor
- IT Innovation, Transformation, and Enterprise Technology
- Mobile and Network Services
- Security, Risk Management, and Compliance Research Initiatives
- Unified Communications and Collaboration
If you’re like most IT professionals, you’ve noticed that your roster of third-party providers continues to grow.
Enterprise Connect 2015 proved a popular venue for contact center and customer engagement announcements.
You Already Use The Cloud....Now Use it More - YouTube Video
Right now 97%+ of enterprises we talked to are using SaaS. However, companies are so comfortable with SaaS that it isn't viewed as special anymore, rarely considered cloud when asked. Cloud is now thought of in the context of IaaS Infrastructure as a Service or PaaS Platform as a Service. IaaS vs. PaaS what is being adopted quicker? See what Nemertes' CIO and Principal Research Analyst John Burke uncovered in his research this year.
p>Check out other Nemertes You Tube Videos Here