Research

Twenty-nine percent of organizations are already using speech analytics with another 38% planning or evaluating the technology.
IT is key to just about every new business initiative.
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Nearly one-quarter of employees use the wireless LAN as their primary mode of access.
More than half of companies are increasing security spending, primarily because of new visibility, scope, and role for IT professionals.
Variably compress data, so really frequently used values might be represented by less than a single byte and overall compression into memory
Feb 11, 2015
Complementary Webinar: Tue, Mar 10, 2015 2:00 PM - 3:00 PM EDT
Feb 11, 2015
Cloud ACD deployment is up from 0% in 2013 to 9% this year; 17% of organizations are using cloud IVR, up 140% from 2013.
Feb 10, 2015
CCCE
Integrate Solutions to Deliver More Services With Fewer Providers
Feb 02, 2015
CD
Only 8% of organizations plan SDN by 2016. Start your testing now, plan for initial deployment in 2016 or 2017.
Feb 02, 2015
CD | MNS
Over 40% of companies have found that effective security can drive business and enable innovation.
Jan 14, 2015
IT is key to just about every new business initiative.
Jan 07, 2015
BDAV | CD
Twenty-nine percent of organizations are already using speech analytics with another 38% planning or evaluating the technology.
Jan 07, 2015
CCCE
IT executives make purchasing decisions when evaluating new data center switches, colocation and managed hosting relationships.
Jan 07, 2015
PilotHouse - Cloud Delivery
On-Demand Webinar: Unified Communications strategies are rapidly changing as IT leaders.
Jan 05, 2015
On-Demand Webinar: Results of how vendors scored in each category and provide you with the insight into why they received that score.
Dec 18, 2014
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Dec 15, 2014
UCC
Reviews the top technology and business trends for 2015.
Dec 07, 2014
Dec 05, 2014
Nemertes developed this checklist to help contact center IT and operations leaders evaluate their contact center operational performance
Dec 05, 2014
CCCE

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