Unified Communications and Collaboration

Unified Communications and Collaboration covers desktop and mobile applications and services for IP Telephony, instant messaging and presence, audio/webconferencing, video conferencing and video collaboration, WebRTC for collaboration, unified messaging, document collaboration, social collaboration, SIP trunking, session border control and session management. 

Nemertes finds that real-world IP telephony costs have dropped by 28% over the last year, while integrated UC costs have increased by 83%.
Mar 28, 2014
Almost half of companies are moving to cloud email/calendar platforms
Feb 26, 2014
Feb 25, 2014
52% of IPT deployments are growing (up from 48% in 2012) while only 28% of companies have fully deployed IPT.
Feb 04, 2014
How Softphones, Tablets, and Smartphones are Killing the Desktop Phone
Dec 23, 2013
Less than 50% of companies are either extending or planning to extend UC applications to tablet users.
Dec 16, 2013
Webinar: January 21st, 2014 2:00-3:00 PM ET
Dec 12, 2013
Issue Paper
Nov 13, 2013
Those expanding their IPT deployments rise from 48% to 52% from 2012 to 2013
Nov 05, 2013
Twenty-three percent of companies have deployed desktop video to more than half of their employees.
Oct 25, 2013
Forty percent of enterprises are currently using enterprise social software.
Oct 10, 2013
What are the reasons enterprise IT leaders should explore the use of WebRTC?
Oct 10, 2013
Nemertes recommends considering capital, implementation, and operational costs in TCO analysis.
Aug 28, 2013
Presentations from Nemertes' 2013 Navigator360 Conference
Aug 19, 2013
IT leaders must define a new operating model that allows for innovation and adapts to the changes.
Jul 19, 2013
Jun 27, 2013
Jun 27, 2013
Jun 11, 2013
Apr 15, 2013
Forty-eight percent of companies are now using social platforms, up from 43% in 2011.
Mar 18, 2013