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Unified Communications and Collaboration

Unified Communications and Collaboration covers desktop and mobile applications and services for IP telephony, instant messaging and presence, audio/webconferencing, video conferencing and video collaboration, WebRTC for collaboration, unified messaging, document collaboration, social collaboration, SIP trunking, session border control and session management. 

Capital and operational costs drop, reflecting more competition and shorter learning curves, respectively.
May 05, 2015
Cloud IP telephony plans and evaluations are leading to deployments.
Apr 27, 2015
With tightening IT budgets, look to offset UC spending elsewhere, or build a demonstrable business case with measurable ROI.
Apr 27, 2015
Small businesses are far more likely to adopt cloud-based collaboration services than larger organizations
Apr 13, 2015
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Dec 15, 2014
More than half of companies are increasing security spending, primarily because of new visibility, scope, and role for IT professionals.
Dec 05, 2014
Issue Paper
Dec 05, 2014
Nemertes defines UCaaS as a fully hosted UC offering delivered by a service provider that manages all applications and infrastructure.
Oct 08, 2014
Just 25% encrypting SIP trunks – But, consider doing so if regulatory or security postures warrant it.
Sep 04, 2014
Issue Paper
Aug 21, 2014
Webinar Playback
Jun 25, 2014
Benchmark
Jun 16, 2014
Benchmark
Jun 16, 2014
IPT deployment is on the rise, 52%
May 20, 2014
Major trend in the video space include greater support for external conferencing
May 20, 2014
Major trends in the UC space include more cloud offerings and increased support for new standards
May 20, 2014
46% of companies planned to deploy cloud-based secure document sharing tools by the end of 2014
May 20, 2014
Major trends in the UC&C space include increased cloud and hybrid offerings
May 20, 2014
Nemertes finds that real-world IP telephony costs have dropped by 28% over the last year, while integrated UC costs have increased by 83%.
Mar 28, 2014
Almost half of companies are moving to cloud email/calendar platforms
Feb 26, 2014