Sixty-seven percent of those deployments are within the data center.
Twenty-nine percent of organizations are already using speech analytics with another 38% planning or evaluating the technology.
IT is key to just about every new business initiative.
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Nearly one-quarter of employees use the wireless LAN as their primary mode of access.
Issue Paper
Dec 05, 2014
Dec 05, 2014 Dec 05, 2014
Dec 05, 2014 Dec 05, 2014
Seventy-three percent of organizations are using or evaluating using remote agents.
Dec 05, 2014
Webinar: November 12, 2013 2:00-3:00 PM ET
Dec 01, 2014
Webinar: November 12, 2013 2:00-3:00 PM ET
Nov 13, 2014
PilotHouse Program results based on detailed ratings from IT professionals
Oct 08, 2014
Nemertes defines UCaaS as a fully hosted UC offering delivered by a service provider that manages all applications and infrastructure.
Oct 08, 2014
For most organizations, migrating to an IP ACD just makes sense.
Oct 01, 2014
On-Demand Webinar
Sep 16, 2014
Consider adding two-factor authentication to your arsenal of enterprise protection, if you haven’t already.
Sep 09, 2014
Encrypted WAN correlates with success, and is deployed by 44% of companies with another 10% of companies showing interest in the technology.
Sep 08, 2014
Just 25% encrypting SIP trunks – But, consider doing so if regulatory or security postures warrant it.
Sep 04, 2014