Research

Cloud IP telephony plans and evaluations are leading to deployments.
With tightening IT budgets, look to offset UC spending elsewhere, or build a demonstrable business case with measurable ROI.
What cybersecurity professionals need is a next-generation architecture to integrate these new tools into a seamless web of protection.
28% of organizations have a machine-to-machine initiative in place, and a full 43% are at the very least evaluating use.
Sixty-seven percent of those deployments are within the data center.
On-Demand Webinar: Results of how vendors scored in each category and provide you with the insight into why they received that score.
Dec 18, 2014
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Dec 15, 2014
UCC
Reviews the top technology and business trends for 2015.
Dec 07, 2014
Dec 05, 2014 Dec 05, 2014 Dec 05, 2014
Dec 05, 2014
Seventy-three percent of organizations are using or evaluating using remote agents.
Dec 05, 2014
Security is viewed as a business enabler by a plurality of organizations (42%), and more view security as a business enabler than do not.
Dec 05, 2014
SecComp
MDM adoption continues to rise year over year. Further, MDM, MAM, and MCM all correlate with successful mobile initiatives.
Dec 05, 2014
MNS
Dec 05, 2014
Sixty-eight percent have marketing respond to social mentions, but contact center is increasingly involved.
Dec 05, 2014
CCCE
Dec 05, 2014
53% of organizations look at contact center performance primarily in half-hour or shorter time intervals for forecasting purposes.
Dec 05, 2014
CCCE
Dec 05, 2014

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