Research

If 30% or more of workloads will not be in the private cloud in the foreseeable future, look to CI for that set of workloads long term.
Key takeaways from the Nemertes Navigator Conference 2015.
In the rapidly evolving world of IT, establishing and growing partnerships is a primary key to success.
Not a day goes by without news of a major new security breach exposing corporate and consumer data.
Explore the major trends in application delivery and provide a roadmap to guide your go-forward strategy.
Robin Gareiss explains the relationship of a trusted advisor--and why it's so important to both internal and external customers.
Aug 26, 2014
John Burke reviews benchmark findings on cloud adoption and best practices.
Aug 26, 2014
Johna Till Johnson discusses key benchmark findings on security.
Aug 26, 2014
Robin Gareiss to learn what's in store for IT budgets, staffing, and shadow IT spending for 2014.
Aug 26, 2014
Nemertes has published 43 reports on vendors who offer products in the Cloud and Data Center space.
Aug 21, 2014
PilotHouse - Cloud Delivery
Issue Paper
Aug 21, 2014
UCC
22% of organizations plan to integrate email, and 35% plan to or are evaluating integrating mobile into their contact center platforms.
Aug 18, 2014
CCCE
Sixty-seven percent of organizations are at least evaluating speech analytics.
Aug 18, 2014
CCCE
Fifty-two percent of companies currently use a fully IP ACD platform.
Aug 14, 2014
CCCE
Key Takeaways
Aug 14, 2014
On-Demand Webinar
Aug 13, 2014
CD
Press Release
Aug 12, 2014
On-Demand Webinar
Aug 12, 2014
ETA
Understanding the total cost of ownership (TCO) of contact center alternatives is critical for sound decision making.
Jul 30, 2014
CCCE | CMT
Understanding the Total Cost of Ownership of IP Telephony and Unified Communications alternatives is critical for sound decision making.
Jul 11, 2014
CMT

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