Research

Twenty-nine percent of organizations are already using speech analytics with another 38% planning or evaluating the technology.
IT is key to just about every new business initiative.
Thirty-one percent of organizations plan to consolidate UC into a single platform by the end of 2015.
Nearly one-quarter of employees use the wireless LAN as their primary mode of access.
More than half of companies are increasing security spending, primarily because of new visibility, scope, and role for IT professionals.
Almost 20% of organizations use PaaS now, and more than 40% use IaaS, and the market is seeing rapid expansion
Apr 03, 2014
BDAV | CD | IT-ET | SecComp
Nemertes Insight
Mar 28, 2014
IT-ET
Nemertes finds that real-world IP telephony costs have dropped by 28% over the last year, while integrated UC costs have increased by 83%.
Mar 28, 2014
CMT | UCC
Webinar: April 8, 2014, 2:00 PM - 3:00 PM EDT
Mar 19, 2014
Apps drive the mobile experience, and MAM functions like app wrapping and app-to-app communication.
Mar 12, 2014
MNS
Although SFDC can be a powerful tool for organizations that embrace it, a handful of best practices have emerged.
Mar 06, 2014
CD
75% of contact centers now monitor non-voice channels, and every contact-center vendor now offers a multi-channel routing and handling platf
Mar 03, 2014
CCCE
Almost half of companies are moving to cloud email/calendar platforms
Feb 26, 2014
UCC
Security professionals and other senior executives are beginning to see security as a way to enable, enhance, and grow the business
Feb 25, 2014
IT-ET | SecComp
Feb 25, 2014
UCC
St. Pete Beach, FL July 28-30, 2014 Provocative thought leadership for IT Leaders.
Feb 21, 2014
Truly innovative companies are able to consistently generate a stream of workable innovations, both on an ongoing basis
Feb 20, 2014
IT-ET
Google Glass sits out on the bleeding edge of enterprise mobility.
Feb 12, 2014
MNS
Phrase-driven speech analysis can also help companies to ensure process and procedure compliance, evaluate sales and communication skills.
Feb 12, 2014
CCCE
Feb 11, 2014

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